Organizational & Team Assessments
At Charles River Careers we’re experts at listening. No matter how complicated your issue, we step back and help you see the forest through the trees. We do this with respect and dignity for all involved. Whether it’s a leader, team, group, or institution, we’re here to help.
How We Work
Our organization assessments are designed to evaluate complicated, and often-times urgent, team, leadership, and/or institutional issues.
We do this through a combination of 1:1 listening sessions, 360 assessments, and interactions with stakeholders – which all lead to tangible recommendations and positive paths forward.
We conduct sessions either on-site or by remote video, and prior to meeting, first engage stakeholders to frame broader institutional goals, the current business context, and other challenges motivating the need for change.
We take the time that’s needed to listen, interpret, and reflect on subtle, and often challenging, interpersonal and organizational issues.
We then re-frame issues in the context of common goals and recommend positive paths forward that can be contrasted and gauged for impact.
Deep Listening
We’re experts at listening with intent.
We appreciate the pressures of the corporate and non-profit world: the pace of change is accelerating, complexity is growing, things that used to be disparate are now integrated, and the specialization abounds. Leadership styles that worked in the past must now be more nuanced, employees are searching for purpose, and competitive pressures, both internal and external, are real.
It has never been more important that leaders be self-aware and teams be aligned, self-adjusting and innovative. Misunderstandings, differences in expectations, confusion about roles, and normal human biases can lead to frustration, resentment and lost potential.
As an outside resource, we offer high-trust conditions that allow people to be heard. We listen to all involved focusing not only on the big picture but the themes that are relevant to the individual. We listen with intent in an unbiased, respectful way.
We listen for the deeper organizational wisdom embodied in individual perspectives.
Deep Listening
We’re experts at listening with intent.
We appreciate the pressures of the corporate and non-profit world: the pace of change is accelerating, complexity is growing, things that used to be disparate are now integrated, and the specialization abounds. Leadership styles that worked in the past must now be more nuanced, employees are searching for purpose, and competitive pressures, both internal and external, are real.
It has never been more important that leaders be self-aware and teams be aligned, self-adjusting and innovative. Misunderstandings, differences in expectations, confusion about roles, and normal human biases can lead to frustration, resentment and lost potential.
As an outside resource, we offer high-trust conditions that allow people to be heard. We listen to all involved focusing not only on the big picture but the themes that are relevant to the individual. We listen with intent in an unbiased, respectful way.
We listen for the deeper organizational wisdom embodied in individual perspectives.
Options for Positive Outcomes
We focus on positive change.
By understanding organizational context, and with insights gained from 1:1 listening, we formulate options that address identified challenges building on common ground and existing strengths and talents.
Whether it’s individualized leadership coaching, team building, transitional team support, or framing a path to a common vision, we recommend options that are actionable, achievable and tractable for the people involved.
In all cases, we focus on positive outcomes with a bias towards what’s possible if we start anew. As possibility thinkers, we frame options in the context of a fresh start, unbiased thinking, and in the context of a fundamental belief in the innate human capacity for creativity, resiliency and beginner’s mind.
Pricing for On-Site & Remote Assessments
Looking for outside perspective? Trying to map out the best path forward? Our assessments take the pulse of organizational dynamics and provide expert perspective on organizational blocks, revealing untapped potential and opportunities for positive change.
Regardless of organizational size, industry or complexity, we’re experts at deep listening to formulate paths forward that best engage, develop and motivate people to achieve organizational goals that are fundamental to long-term success.
Our plans include either on-site or remote engagements. Through listening to stakeholders, executives, internal experts, and team members, our assessments shed new light, perspectives, and options on old or emerging organizational challenges.
Have a question about our process? Sign up for a free 30-minute consult =>here
On Site Assessments
- Organizational & Team Assessment
- On Site
- 1:1 meetings with stakeholders, leaders, team members and internal experts to take the pulse of organizational blocks and challenges.
- Expert recommendation on options & positive paths forward for long term success.
Video Assessments
- Organizational & Team Assessment
- Video (Skype or Zoom)
- 1:1 meetings with stakeholders, leaders, team members and internal experts to take the pulse of organizational blocks and challenges.
- Expert recommendation on options & positive paths forward for long term success.
Frequently Asked Questions (FAQs)
What follows is our list of frequently asked questions. Have a question not listed here? Feel free to call or drop us a note on our contact page. Our goal is to reply to all inquiries in 24 hrs.
Coaching sessions are typically 60 to 90 minutes.
The length of coaching engagement varies by plan. The ‘Jib’ plan 3 sessions, and typically runs three to four weeks, but can be accelerated as needed. The ‘MainSail’ plans is 10 sessions. The timing of these plans vary. During the first session we develop the personalized engagement plan, and then prefer to meet sequentially for 3 weeks to make progress. After that the spacing of meetings is adjusted to meet the needs of the client and his/her process. In all cases, we offer our offer services for no more than 6 months from the date of purchase. This time bounds engagements and is sufficient time to implement the engagement plan and complete any additional purchased services.
Yes, you can sign up for a one hour consult, or purchase hours in increments you prefer. You can purchase 1:1 consulting time => here.
Please note, in our experience, it typically takes 5 or more coaching sessions to connect core interests and purpose to a sound vocational plan and getting unstuck. As such, it is usually preferable to purchase one of our plans.
We serve most of the communities in the Charles River Watershed including, but not limited to: Boston, Brookline, Cambridge, Watertown, Newton, Waltham, Weston, Wellesley, Needham, Dover, Sherborn, Medfield, Natick, Norfolk, Franklin and Dedham.
This said, we also support clients regionally and nationally using video-coaching using a variety of platforms (i.e. Skype, Facetime, Facebook Video Chats and Zoom).
If you’re in Massachusetts or Rhode Island and don’t see your town listed, no worries, we’re happy to help.
If your outside the region or even international, we’re happy to support you through video.
Given our service geography, we meet with clients at a variety of locations in the Boston area. This includes co-location spaces, our main office, or should it be more convenient, by Skype or video conference.
For corporate clients we typically meet at their office, campus location or site.
If possible, we appreciate the opportunity to meet people 1:1 for the first few meetings. This said, we we appreciate that schedules and travel-times can make video conferencing preferable and often more convenient.
We use Skype, Facetime, Facebook Video Chats and Zoom conferencing for video coaching sessions. We’re open to using different platforms/tools that you may be more familiar with.
Once you have signed up for a plan you will recieve a welcome email with instructions on how to use our scheduling system. If you haven’t spoken to us already, we’ll invite you to a free information call to discuss engagement scope and any other logistical questions you may have.
No. Our services support individuals with career development, job search preparation, search execution, leadership training and team assessments & performance. We are not search firm nor do we work with any.
For a specific consult:
We ask our clients to notify us 48 hours in advance of any appointment. Cancellations after this time will be counted as ‘completed’.
Cancelling your plan before your first consult:
Prior to completing your first consult, you may cancel your entire plan and receive a full refund. Please see our policy about cancelling specific consults above.
Cancelling your plan after your first consult:
If you cancel you plans for personal or other reasons, including securing the job of your dreams, you will forfeit the fee. Please note that you can use our services for 6 months from the start of the engagement and in the event you find your dream job, we’re happy to apply any unused sessions towards professional coaching.
If for any reason you are dissatisfied with our services, consistent with our 100% Satisfaction Guarantee we will offer you a 100% refund. As an engagement represents a commitment on both sides, if you are not satisfied with our services, we ask that you inform us early in the engagement.
Cancelling optional services that have not been initiated:
You can cancel additional services (i.e. resume makeovers, portfolio development, interview training, etc.), and receive a full refund as long as they have not been initiated.
We designed a flexible approach to allow our clients to use our services during a 6 month period at a pace that best serves their needs. In some cases you might find you have enough guidance for the moment and want to set sessions aside for downstream or follow on support. As our services are bundled using a plan-based approach, any unused sessions will expire at the end of the 6 month period.
Plans are purchased using the checkout process and may be initiated using our pricing page. We accept credit cards, checks and most common payment methods. Payment methods are selectable from the checkout page.
Of course! You can sign up for a free 30 minute coaching session => here
